Case study 08 · SwiftNine LLC · Mar 2026 – Aug 2026
Odoo Automation System
Custom Odoo 19 modules for CRM, sales and WhatsApp lead management, with multi-company business automation running on AWS.
Senior Software Engineer
The problem
Customer conversations and leads arriving on WhatsApp had to be captured automatically and flow straight into CRM workflows.
Architecture
- 01Meta WhatsApp Cloud API for real-time customer communication and lead capture
- 02Custom Odoo UI, Kanban views and dashboards
- 03Multi-company architecture and enterprise automation workflows
- 04Docker-based deployments with PostgreSQL on AWS
CustomersWhatsApp
Sales teamsKanban · dashboards
Meta WhatsApp Cloud API
Odoo 19 custom modulesCRM · Sales · Leads · Automation
PostgreSQLMulti-company
AWSDocker deployments
Step through how a request moves through this system.
What I owned
- 01Designed the module architecture and developed custom Odoo 19 modules
- 02Integrated the Meta WhatsApp Cloud API with webhook processing
- 03Designed conversation and message workflows with CRM lead management
- 04Built Kanban views, dashboards and multi-company support
- 05Managed Docker deployments with PostgreSQL on AWS
Outcome
Automated WhatsApp-to-CRM lead workflows, bringing customer communication directly into enterprise CRM operations.
Stack
- Odoo 19
- Python
- JavaScript
- XML
- SCSS
- PostgreSQL
- Docker
- AWS
- WhatsApp Cloud API